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0 SEK

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Return Policy

Return Policy

Last updated: 2025-11-25

At our company, we want every customer to feel confident and satisfied when shopping with us. Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

This Return Policy is designed to comply with widely-recognized consumer protection standards across the world, including EU consumer law (such as the Consumer Rights Directive), UK Consumer Rights Act, and equivalent fair-trade and distance-selling regulations in other regions. Local laws may grant you additional rights, which always take precedence.

1. Right to Return (Cooling-Off Period)

If you purchased your item online or outside a physical store, you may have a legal right to cancel your order within a defined “cooling-off” period (commonly 14 days in the EU/EEA and UK, though this may vary by country).

During this period, you may return the item without needing to provide a reason.

To exercise this right, you must notify us within your country’s applicable cooling-off period.

2. Eligibility for Returns

You may return a product if:

It arrived damaged, defective, or incorrect.
You changed your mind within your local cooling-off period.
The product does not match its description or fails to perform as advertised.

Exceptions (In line with global consumer laws):

Certain types of items may not be eligible for returns, such as:

Perishable goods
Sealed health/hygiene items once opened
Personalized or custom-made products
Digital goods once download/access has begun
Products that cannot be returned for safety or regulatory reasons in your country

If an item is non-returnable, it will always be clearly stated at the time of purchase.

3. Condition of Returned Items

Returned items should be in reasonable condition:

Unused and in original packaging (when applicable)
With all accessories, manuals, and components
Free of excessive wear, damage, or odors

Minor handling necessary to inspect the item (as you would in a physical store) is allowed under EU/EAA and many other laws.

4. Return Process

To start a return:

Contact our support team with your order number and reason for return.
We will confirm eligibility and provide instructions for shipping the item back.
Once the return is received and inspected, we will notify you of the approval or rejection.

Please do not send any items back without contacting us first.

5. Refunds

If your return is approved:

Refunds will be issued to the original payment method.
Depending on your bank or payment provider, processing may take 5–10 business days.
If the product was defective, damaged, or incorrect, we will cover return shipping costs.
If you changed your mind, shipping costs may be your responsibility, depending on your country’s regulations.

Some regions allow merchants to deduct depreciation for excessive handling — this will only be applied where permitted by law.

6. Exchanges

Where possible, we offer exchanges for defective or incorrect items.

If an exchange is not available, a refund will be issued instead.

7. Local Law Compliance

We comply with all mandatory consumer rights in your jurisdiction.

If your local laws provide stronger protections than those listed above, your local laws always apply first.

8. Contact Us

If you have questions about your return, wish to initiate a refund, or need assistance contact us at out contact page!

Disclaimer

Disclaimer: No Hate, Antisemitism, or Discrimination

Our store offers historical posters and apparel related to Palestine and the Middle East for cultural, educational, and artistic purposes only.

We want to state clearly that:

We do not promote, endorse, or support antisemitism in any form.
Our products do not represent or encourage hatred, racism, violence, or discrimination toward any individual or group based on religion, ethnicity, or nationality.
Historical imagery or symbols featured on our products are presented strictly within their historical and cultural context, not as expressions of modern political hostility.

We believe in respect, human dignity, and peaceful coexistence for all people, and we reject all forms of bigotry and hate speech.

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